Virgin Media Community

[MarkMatthew]

We have Disney Plus on an Amazon Firestick and are experiencing terrible buffering, making it impossible to watch anything at times. It is intermittent but is a problem at least 50% of the time. Can't get through to anyone at Virgin to discuss. Has anyone got any suggestions please?

[brummieruss]

Have exactly the same issue - often unwatchable. Iv ruled out Wifi because I can access Disney via my Mac on same Wifi and its fine. To be fair had the same issue with NowTV on Virgin. Im assuming its the Tivo box???

[Zak_M]

Good morning @MarkMatthew 

Welcome back to the forums and thank you for taking the time to post. 

I am sorry to hear that you are having some issues with your fire stick.

Are you able to let me know are you having any issues with any other devices in your house? 

Kind regards,

Zak_M