on 06-05-2023 09:56
My roadside cable box has had the cover removed/stolen and as a result have exposed wires. Concerned that the wires could get damaged, how do I get a replacement box?
My other issue is my street has a lot of kids on it they're pretty god but play football in the street and the wires are contently being hit or knocked how can i arrange a engineer to fix the box/cover
on 07-05-2023 02:05
afaik you can call 150 and they will get someone out to sort it for you!
on 07-05-2023 12:16
Post up a photo to allow VM to assess the parts needed. If you wait here a day or two a VM Mod will pick this up and arrange.
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on 09-05-2023 12:37
Hey @jonwilliams55,
Welcome back to the Community Forums an thanks for the post.
In order for me to get this correctly raised for you, can you please provide us a picture of the cabinet, the nearest house number and the postcode in which it resides in.
Once I have this I can flag it to the appropriate team to get this repaired.
Thanks. Joe
on 09-05-2023 17:42
As requested find photo attached, the house number is [removed] postcode sa11 1nf
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on 09-05-2023 18:08
Apologies for the confusion here @jonwilliams55 we would need to pop you over a PM to confirm some details so we can arrange an engineer for this to be fixed for you.
I'll send this now.
Regards
Nathan
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