Virgin Media Community

[Warpfactor7]

Paying for the best getting bicycle speed.

now dow to 4mbs after testing with 3 different speed apps.

I have worked in IT for 30 years, so know how to test my router.

Now having to use my own phone data as a “hotspot” to watch Netflix on the telly.

This not the first time. This happens regularly..

[risc19 · Accepted solution]

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@Warpfactor7 wrote:

I have worked in IT for 30 years, so know how to test my router.

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Oh ok, so what do you need us for?

[legacy1]

Maybe your testing your speed by wireless?

[jpeg1]

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@legacy1 wrote:
Maybe your testing your speed by wireless?

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I would hope someone with so much experience in IT would know better than that. 

[Adduxi]

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@Warpfactor7 wrote:

Paying for the best getting bicycle speed.  now dow to 4mbs after testing with 3 different speed apps.

I have worked in IT for 30 years, so know how to test my router.  <snip>

Please post your power levels and network log.  Also setup a BQM here www.thinkbroadband.com/ping

Once done we can comment.  Testing needs to be done via direct cable connection to the Hub, as noted in the threads above.