Quick question,
Now I have a hub 5, I noticed I can upgrade from 500mb broadband to Gig1 for an additional £7 a month
I am tempted, but, what I want to know is if I find the speed increase isn't worth it and I don't see the benefit of it as an existing customer can I call and cancel the upgrade and go back to the 500mb broadband using the 14 day cooling off policy?
Or does the cooling off policy not apply to just speed upgrades as there is no change of hub or other equipment involved
I am aware that I would obviously pay the difference in price for the days that I was using the higher speed.
Also, if I went ahead with it, as there is no change of equipment involved - how long does it take to get the faster speeds?
Thankyou