The information you provided looks all good from a signal point of view. There could be some adjusting of the WiFi that you can do. I’ll provide a link that will help.
https://wififix.uk/hub-3-0-wifi-improvement-range-and-performance/
pm I can look into this further for you
Regards Ed, virgin media tech
To private message me, just hover over my profile picture and click Send Message when the option comes up. Thanks, Ed (Virgin Media Technician)
If I've helped in any way, please give me Kudos and mark my response as a helpful answer!
Fancy £50 off your bill? PM for more info
Here to help! I'm a technician helping out whilst working from home. Find out more