Started roughly 10 days ago and was really bad for about 24 hours, cutting out roughly every 20 minutes, then intermittently for another 2 days. Had about 3 days with no issues and then occasional dropouts up until this morning where it happened 3 times in the space of an hour. Each time my connection drops and a moment later all the lights on my Hub 3.0 router would flash green for up to 5 minutes before the connection comes back.
I don't use any 3rd party broadband equipment and the connections on the SOHO end of the network aren't the problem and when the connection's working I have the correct speed for my package (219mb Down, 21.4mb Up), it's the routers connection to the internet that's the issue.
Checked the router log and had the following list of errors:
SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
I need this sorted out. I require my internet to study from home and access remote VM's in a practice lab environment which then resets when my connection drops out and I lose my connection to it, erasing any work I have done on it. My course is also time sensitive so the more time that drags on where I can't do my work, due to connection drops, jepordises my chances at completing it.
Re: Connection dropouts between Hub 3.0 and internet.
The issue eased off a little after I posted and then stopped but, as has been the case previously, I can go a few days without incident and then it happens again at 30 - 60 minute intervals over the course of 24 - 36 hours. Then the connection drops will happen intermittently for a day or two and then dissapear again.
Each time it happens my hub will go from a single white power light to all 3 lights flashing green briefly in the same manner as when you do a reboot and takes roughly 5 minutes for my connection to come back.