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jozza66
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Connection down GU15

Hi All,

Looks like my connection went down at about 01:00 this morning. SH is in modem mode, no inbound or outbound pings possible, restart does not improve matters.  Just about to log a call, but if the hive mind has any insight/observations, I'd be delighted to have them 🙂

Thanks. John

BQM Graph 

SH stats as follows:

Downstream bonded channels

 

Channel

Frequency (Hz)

Power (dBmV)

SNR (dB)

Modulation

Channel ID

 

1

323000000

3.4

38

256 qam

24

2

187000000

1.5

38

256 qam

7

3

195000000

1.5

38

256 qam

8

4

203000000

1.5

38

256 qam

9

5

211000000

1.7

37

256 qam

10

6

219000000

2

38

256 qam

11

7

227000000

2.2

38

256 qam

12

8

235000000

2.5

38

256 qam

13

9

243000000

2.5

38

256 qam

14

10

251000000

2.5

38

256 qam

15

11

259000000

2.4

38

256 qam

16

12

267000000

2.5

38

256 qam

17

13

275000000

2.7

38

256 qam

18

14

283000000

3

38

256 qam

19

15

291000000

3.2

38

256 qam

20

16

299000000

3.4

38

256 qam

21

17

307000000

3.2

38

256 qam

22

18

315000000

3.2

38

256 qam

23

19

443000000

2.7

38

256 qam

25

20

451000000

2.4

37

256 qam

26

21

459000000

2.2

37

256 qam

27

22

467000000

2.2

37

256 qam

28

23

475000000

2

37

256 qam

29

24

483000000

2

37

256 qam

30

 

Downstream bonded channels

Channel

Locked Status

RxMER (dB)

Pre RS Errors

Post RS Errors

1

Locked

38.6

0

0

2

Locked

38.6

18

0

3

Locked

38.6

8

0

4

Locked

38.6

20

0

5

Locked

37.6

5

0

6

Locked

38.6

5

0

7

Locked

38.6

5

0

8

Locked

38.6

5

0

9

Locked

38.6

5

0

10

Locked

38.9

4

0

11

Locked

38.9

6

0

12

Locked

38.6

5

0

13

Locked

38.6

5

0

14

Locked

38.9

5

0

15

Locked

38.6

6

0

16

Locked

38.6

5

0

17

Locked

38.6

4

0

18

Locked

38.6

21

0

19

Locked

38.6

0

0

20

Locked

37.6

5

0

21

Locked

37.6

6

0

22

Locked

37.6

7

0

23

Locked

37.6

8

0

24

Locked

37.6

0

0

 

Upstream bonded channels

Channel

Frequency (Hz)

Power (dBmV)

Symbol Rate (ksps)

Modulation

Channel ID

1

32600000

5.1

5120

64 qam

5

2

39400000

5.1

5120

64 qam

4

3

46200000

5.1

5120

64 qam

3

4

53700000

5.1

5120

64 qam

2

 

Upstream bonded channels

Channel

Channel Type

T1 Timeouts

T2 Timeouts

T3 Timeouts

T4 Timeouts

1

ATDMA

0

0

0

0

2

ATDMA

0

0

0

0

3

ATDMA

0

0

0

0

4

ATDMA

0

0

0

0

 

 

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jozza66
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Re: Connection down GU15

Known fault - F008334915

@09:20ish seems to be back up . . . for now 🙂
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