When I do a speedtest online on my devices it always tells me my optimal server is Manchester or Leeds. It gives me the option to run a speedtest on my closest server which is Stockton-on-Tees (Which is close to where I live). When I do this my Speeds go right up to what I would love my internet to be, especially since my hub is downstairs and I use the likes of Netflix, Amazon Prime Video upstairs. My firestick buffers all the time when I watch either of them apps and now my phone is starting to do the same.
Is there anyway I can change my hub to receive its internet speeds from the closest server and have these faster speeds all the time?
I think it sounds like you are having local wifi issues and if so the server is irrelevant.
To test that can you connect a computer/laptop directly to the Hub by an ethernet cable and test speeds that way.
Remember, VM (like other ISP's) don't guarantee wifi speeds - only those on ethernet connections are.
-------------------- John --------------------
I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.