Certain websites just doesn't load, when speedtest shows 100% speed.
I've recently (Friday, 08/07/22) got message from Virgin that there will be some essential works in my area. Which is fine, obviously, if something needs to be done, it needs to be done.
Since yesterday, I have full internet access, I can play online games with full internet speed and latency about 20ms, I can check speedtest and it shows 100% speed as it should and same, with latency, 20ms.
But whenever I want to access Facebook, Youtube or Virgin Media site, it just loads, loads and gave me 404 code.
I've read a bit online and momentarly disabled firewall on my Virgin Hub and youtube started to work a bit so I can at least watch a bit of it. Facebook loads the website itself, but can't really send messages at all. Virgin Media still down for me.
I only use Virgin Hub 3, hard wired to my PC with cable that came with the hub. I also have 2 mobile phones and 1 laptop with wifi and it has the same issue.
I did restarted hub with holding the pin for 60s and brought it back to factory settings etc but still was the same. I never actually came across similar issue but I thought that it might be related to either firewall (that's why I disabled it and it kinda started to actually work) or DHCP.
Re: Certain websites just doesn't load, when speedtest shows 100% speed.
Thanks for your first post and welcome to our Community. Sorry to hear you are having an issue with DNS and Websites not loading. Looks like the excellent advice given by @Adduxi has explained and fixed the issue for you.
Should you have any other questions or need any help in the future, please let us know. Regards Gareth_L