This video bellow seems to be throttled to 30mbps bandwidth on the 250 meg connection so it lags in parts. https://www.youtube.com/watch?v=Gb53nUHV48I&t=161s
Where this video bellow seems to be fine at the same resolution .https://www.youtube.com/watch?v=cA-ZAbHQS44
Hi James908, we do not throttle at Virgin Media, i have looked into the connection and everything looks green.
Can you confirm if you are still having issues with this and what times of the day does this usually happen?
I cannot see any disconnections since the reboot, can you still confirm that this is the case?
Hey James908, thank you for reaching out and I am sorry you are having some connection issues.
I have taken a look at our side and I can't see any issues at all, your levels are really great.
This is a high quality video with a large amount of frames these take some power to watch.
This could come down to someone that this video take a little longer to load before watching due to how big it is, also if someone else is watching Netflix for example and you are trying to play this video you would struggle on this speed bracket.
I would personally watch this in 4K 25 frames per second of in HD at 1080. Thanks
Matt - Forum Team
New around here?
Hi James908, thanks for the message and welcome back to the forums.
I have looked into the area and can see that there are no issues in the area.
How is the service since posting?
Kind regards, Chris.