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fantahvh
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Message 1 of 18
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Cant play hvh since really bad internet ks omk

Hi im a intermidiate hvh player. I like to think of my self as the best of poland in hvh...

ok furthermore i will show how the issue looks

MY UNMATCHED.GG EXPERIENCE - YouTube

this is what happens about midnight every time it is very nerve racking as i also work online and i can't do what my work requires me to do. I have followed every single tutorial that there is to fix the internet although nothing seems to work. After calling about 100 times i've recieved a clown like response... that it is not virgins fault but the servers. Thanks for all advice

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MikeRobbo
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Alessandro Volta
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Message 2 of 18
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Re: Cant play hvh since really bad internet ks omk

What speeds do you get at >>  SamKnows << with a direct connection using a Cat 5E or better ethernet cable between the Hub in Router Mode and a 1Gbs capable Pc/Mac/Chromebook and no other devices connected ?

Then immediately after …

Login to the Hub Settings and navigate to the Connected Devices page - what is the reported 'connection speed’ for the ethernet cable connected device you used for the speed test ?


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BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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MikeRobbo
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Alessandro Volta
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Message 3 of 18
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Re: Cant play hvh since really bad internet ks omk

A bit more information is required, please post the following ...

Please do this before posting the Hub Data

If possible can you set up a Broadband Quality Monitor (BQM) at thinkbroadband.com - this will give you an insight into what is happening with the signal at the other side of the Hub, it will take a few hours to get any kind of trend showing although you should post the link straight away.

Please post a 'Live Link' to your BQM on here straight away.

Instructions for posting BQM Live Link

Under your BQM graph are two links in red.

Click the lower link (Share Live Graph) then click generate.

Copy the text in the Direct Link box, beware, there may be more text than you can see.

On here click the Link icon (2 links chain to the left of the camera icon)

In the URL box paste the link you copied and in the ‘text to display’ box write My BQM then click OK - you can post the link straight away.


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BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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MikeRobbo
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Alessandro Volta
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Message 4 of 18
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Re: Cant play hvh since really bad internet ks omk

Can you please

Type 192.168.0.1 (192.168.100.1 in Modem mode) into your browser URL bar and press enter. 

Hub 2 & 3 When the page appears DO NOT LOG IN but click ‘Check Router Status’.

Hub 4 When the page appears LOG IN then Advanced Settings > Tools > Network Status.

Please do not use screen shots.

Copy and paste the contents of the Downstream, Upstream, Configuration and Network Log tabs onto here, if you get a yellow / straw box warning click the Post button again.

Use one post for each tab if you wish.

A Guru will be along soon to decipher the info.


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tomedwards1983
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Message 5 of 18
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Re: Cant play hvh since really bad internet ks omk

Hello fantahvh,

My name is Tom Edwards and I am one of the technicians here at Virgin Media, I have analysed your video and I can see that there is extreme lag at some points, although you're in a lucky position as I have some sort of experience with this. You're playing the gamemode "HvH" which obviously is modifications of the game to give you an advantage over your opponent. Personally I used to code cheats and there is obviously "fakelag" in the cheats which is a tick manipulation and packet overload exploit which has been in-games for years, however this issue seems to be on your end and something to do with your cheats tick manipulation interfering with packets been sent back and forth to servers. Please address this issue to the coder and not us.

Thanks,

Tom Ewards

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fantahvh
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Message 6 of 18
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Re: Cant play hvh since really bad internet ks omk

big man ting i use ethernet cable and i sit basically on the router so you cant tell me its too far away or any of this s**t

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MikeRobbo
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Alessandro Volta
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Message 7 of 18
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Re: Cant play hvh since really bad internet ks omk

Speaking to people like that isn't helping !!


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fantahvh
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Message 8 of 18
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Re: Cant play hvh since really bad internet ks omk

what cheat did u code 

esoterik better coder anyways

now back to the internet i know its fakelag but why does it sometimes work perfectly and at other times like this also this doesnt only happen in hvh

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fantahvh
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Message 9 of 18
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Re: Cant play hvh since really bad internet ks omk

when i call virgin this is basically how im spoken to so i dont think you know what your talking about but i am happy to take any advice that i havent tried yet

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MikeRobbo
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Alessandro Volta
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Message 10 of 18
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Re: Cant play hvh since really bad internet ks omk

Why don't you supply the information that has been requested ?


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