I raised this as an issue last February and have since had two new modems and the cable and 'switch' replaced inside my property. The last engineer swapped my connection at the box outside and said the cable may be the fault, however I have never heard anything back
I have tried to be patient as I know there are other bigger issues in the world right now but it has now got to the point I cannot watch progammes on a lot of my apps as they keep buffering.
Apps used are Britbox, Plex, Prime, Netflix, Disney +, Apple Tv. I am on M200 and using Firesticks or Firecube to play my apps. My current speed for downloads as of this morning was 74mbs and 64mbs
Using ThinkBroadband tester I am getting a lot of latency spikes, just like last time.
Two attempts have been made last week to speak to someone via the call centre. Both times having spent an hour waiting I gave up.
Any help would be appreciated
https://www.thinkbroadband.com/broadband/monitoring/quality/share/2b127aa5aa0fa95711cfdade7a1206a2ed9542e4-16-01-2021