Broken internet

[MBH1]

Ever since they dug up the road to ‘improve’ the WiFi around here, our usually very fast WiFi has ground to a holt. Can barley send an email now. I work from home and now can’t. Calling up was useless as it’s all automated and the Twitter people told me to come here! 
Madness. Any suggestions?! 
thanks. Matt

[jbrennand]

What are connection like on devices connected to the Hub directly on ethernat cables? If you don't know, can you check to help diagnose whether it is just a wifi issue or it could be network connection/Hub related?

What Hub model is it?

Might be worth a reset - as per this...
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Do a Hub “pinhole reset” - first make sure the 2 passwords on the Hub sticker are still there and legible first ! With the Hub still "switched on" throughout, press the reset pin in firmly with paper clip/SIM tray tool or similar "thin thing" and hold it firmly for at least 60 (a timed sixty) seconds, release the pin, leave for 5’ to stabilise - dont manually switch it off at any time. Passwords and SSID’s will reset to those on the sticker so log in and change them back to what they were/should be.