Virgin Media Community

[Danny655]

we have just signed up to VM, and part of our package was for 2 devices to put around our house to speed up the broadband.

we were told they woulod be delivered in 2 - 3 days, its now 2 - 3 weeks

[Anonymous · Accepted solution]

They need to be ordered separately. 

See https://community.virginmedia.com/t5/Speed/New-WiFi-Pods/m-p/4954827 

[David_Bn]

Good Afternoon @Danny655, thanks for your post on our Community Forums, and a very warm welcome to you.

Check out the purple envelope in the top right hand corner for a private message from me, and I'll be able to ensure at least the first Wi-Fi pod is ordered for you.

If a second one is required, once the work order closes on our systems for the first pod, I'll be free to add this on for you too.

Kindest regards,

David_Bn