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Enjoyturkey90
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Broadband

It's terrible service. I had slow Internet last 4 weeks. But l couldn't get in touch with virgin media. I called in no one to talk with. What a terrible service. I m paying for fastest Internet not to get slowest one. 

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jbrennand
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Re: Broadband

For help on here, you need to post up more specific details of what the issues are, are they on ethernet and/or wifi connections, on what devices.

Or try calling the helpline at 08.00 (09.00 Sun) for the best chance of getting through quickly

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Enjoyturkey90
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Re: Broadband

It's the WiFi extremely slow. I called in between 8am to 9.30pm but no one to talk with. I never seen that much worst service. All of my gadgets can't browse any pages. It's terrible wifi connection. I did reset a few times. Nothing changed. 

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Laurie_C
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Re: Broadband

Hi @Enjoyturkey90,

 

Thanks for getting in touch, and a very warm welcome to the Community Forum! I'm sorry that you're having some issues with your WiFi connection.

 

Would you be able to run a speed test using a wired connection so that we can check if this is an issue that is specific to your WiFi, or part of a wider issue?

 

Kind regards,

Laurie

Laurie_C
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