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Ree123
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Broadband

on ‎26-05-2021 21:00

Really slow pay for 200 getting nothing like it needs sorting or I’ll be leaving 

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Richw1982
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Re: Broadband

on ‎26-05-2021 21:03

What speed are you getting? Is this wired using Cat5e cable and above and on multiple devices?

I work for VMO2 but all opinions are my own and are based on my own experiences
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Ayisha_B
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Re: Broadband

on ‎30-05-2021 12:07

Hi @Ree123, 

 

Welcome to our Community Forums and thanks for posting. 

 

I am sorry to hear you are having issues with slow broadband speeds. I know how incredibly frustrating this can be.

 

Are there any known faults listed on our Service Status that could explain this?

 

Please can you run a speed test on a wired connection and share your results. This is so we can see if the issue is WiFi or broadband specific.

 

Thanks

Ayisha_B
Forum Team



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