Every comparison site, even your own site says i can get supplied... but when the install team came, they posted this???? Im so confused if im unserviceable then why can i place an order in the 1st place?? Why does my address say i can get the top package?
Thanks for your post and it's great that you are wanting to be part of the Virgin Media family. I'm sorry to hear that you've been getting some mixed messages with regards to whether you can or can't get our services.
I can see that Christy offered some assistance. Was she able to get you the answers you were looking for? If not, pop back here and let us know so we can help further 🙂