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Lara73
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Broadband

Why is my speed so rubbish!? 
upgraded my bundle to sports and movie channel and was told speed would now go up to at least 350mb but lucky if I get 100!!!

partner plays on his iPad and often gets message saying poor connection! Puts his hot spot on phone and works great!

getting really fed up with it!!! 🤯

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gary_dexter
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Alessandro Volta
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Re: Broadband

Speeds are applicable to wired speeds only and speeds delivered to your hub 


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Lara73
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Re: Broadband

Thanks for your answer 

I moved house and it was fine at my last home but it has been rubbish ever since I moved into this house! 

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David_Bn
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Re: Broadband

Hi Lara73,

 

Thanks for your post on our Community Forums and I'm sorry to see you've been having issues with your broadband connection.

 

Are you still experiencing this issue with your service?

 

If so, Do you experience this just on Wi-Fi or is this with Ethernet connections too? Do you experience this over Wi-Fi in the same room as the hub or in alternative rooms?

 

Kindest regards,

 

David_Bn

 

 

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Lara73
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Re: Broadband

Hi thanks for getting in touch 

it seems to be in every room 😩

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