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Broadband upgrade

sgywong
Tuning in

So... I received a SMS message from Virgin Media saying they have given me a free broadband upgrade from 200MB to 250MB.

sgywong_0-1667325801783.png

Did they mean they made my account 25MB instead of 250MB?

1 REPLY 1

Gareth_L
Forum Team
Forum Team

Hello sgywong.

Thanks for your post.

It means we have upgraded your speed by a quarter free of charge 

100Mbps has gone to 125Mbps and 200Mbps had gone to 250Mbps.

Have you ran a speed test recently?

Gareth_L