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Billy51
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Broadband speed

I have just upgraded to the new 1gb broadband. I set it all up yesterday but I am still only getting 500 

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jbrennand
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Re: Broadband speed

500 on what device and via wifi or ethernet cable connection.

If wif can you test it on a computer/laptop connected on Cat5e or better ethernet cable. Unless you are using your own wifi6 router/WAP (are you?) you will never get more than that on the Hubs wifi5 - or if your devices are not wifi6 capable (are they?)

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Martin_N
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Re: Broadband speed

Hi Billy51,

Thank you for your post. I'm sorry for any issues you're having with your broadband speed. 

Are you able to answer the questions provided by jbrennand as this should help us assist you further. 

^Martin

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