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Broadband speed slow despite repair/upgrade and reboot

Having recently had engineers over to replace a faulty cable and connection on our M200 and then I also paid to upgrade our broadband to M350, I've noticed the past few days that the speed has actually slowed down.

I've also bought a cable so my laptop is wired and not using the wifi and I'm only achieving average speeds of 48.21 download and 36.44 upload. The upload has improved but the download I would've thought should be much better than that.

Is anyone else struggling and are any of the engineers monitoring this today please?

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