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Jack14
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Broadband speed ridiculously low

Hi there

I noticed when on my phone and on gaming consoles that my internet would lag ridiculously (causing the game to lag or cut out) and on my phone, videos will take forever to buffer.

I ran an internet speedtest today and got the following results:

Download Mbps: 7.60

Upload Mbps: 3.48

Which are shockingly low (and this test was ran in the same room as the hub...). What can I do to get things running back to normal? This issue has persisted over the past few weeks and its now actually becoming unbearable to deal with, especially with how much I am paying a month for it. It is a Superhub 2 if that helps.

Thanks.

Jack.

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Josh_B1
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Re: Broadband speed ridiculously low

Hi

I have direct messaged you to get more information regarding your fault.

Thanks

Josh


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Chris-chad
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Re: Broadband speed ridiculously low

Good tech josh is, he’s your man 


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