Virgin Media Community

[jbeat]

My contract speed is 132Mbs but i barely get 70Mbps. I have tried all the fixes but the speed is always low 70s at a maximum.

Quite disappointed as i took this package to overcome streaming and user limitations and it is turning out to be no better than EE.

[Client62]

Try this speed test, once started be sure to click on "Run full test"

This will show the speed to the Hub vs. the speed the device achieves.

The Hub speed should reflect the M125 subscription rate.

https://www.samknows.com/realspeed/

[Paul_DN]

Hi jbeat,

Thank you for reaching out to us in our community and welcome, sorry to hear you are getting your expected speeds on your 125 mbps speed, there are so many factors which can effect WiFi from other devices, furnishings, fish Tanks and kitchen appliances such as the Microwave, there are some great hints, tips and general WiFi support here including our Connect APP, your speed will also depend on the amount of devices connected when using WiFi..

Did you do a speed test as advised above, if so what speed was hitting the Router?

Regards

Paul.