I have just set virgin broadband up. The previous owner of my flat looks to have had an extension installed from the phone socket to where the tv sits presumably to Hook up the tv box to the internet.
Now, this extension has 2 cables, I’m guessing one for the router and one for the tv. My first question is, does it matter which cable I plug in to the router? I have plugged the router in and it’s working and giving me a connection.
However I have run multiple speed tests and am getting speeds of between 4-29 mbps when I should be getting up to 108 mbps. I guess that if it was the wrong cable I connected that there would be no connect, but why am I getting such a slow internet speed?
What do you get on the other cable ? How are you testing the speed - wifi or wire ? On what device?
-------------------- Services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.