@evannicholls wrote:
Broadband still hasn't been updated to m500. Config file is still showing m200 speed. No reply to this message either, but other messages get a reply within mins. Will give it another day then will have to phone up and wait for an hour to speak to someone just for them to send the updated config file.
Does your account show M500?
Try a full reset (Pin hole press for 60 seconds). Keep in mind a full reset will remove any changes you have made to the HUB, however you can backup/restore these settings, prior to reset, using the below options:
