I contacted virgin rep who basically said because it didnt say Gigabit in my device manager i couldnt get the 500mb broadband and should go out and buy a network card?>>>
Idiot. I informed him i have a new motherboard fully capable of speeds needed and also produced many pictures showing him this. He still insisted i should go out and buy a network card.
I again showed picture of speed i could get in device manager but he just wouldnt have it and told me i can only get 100mb?? Im like are you insane i had 200mb broadband 3 days ago and got speeds of 230mb so wth are you talking about.
He said i also need a Cat 6 cable to which i said i have a CAt 7!! My PC is up to date with newest tech and 1000% capable of running 500mb broadband.
I have run speed tests and have reached 531mb one time, then 200mb a bunch of times but normally 130mb which is WAAAAY below speeds im paying for.
Can anyone advise what to do as the tech guy was sodding useless and talked to me like i was 5 years old, i build my own pcs etc for many years so i know it is something Virgins end as i have lots of log errors in HUb 3 menu but he wasnt interested in this.
I have also checked Duplex/Speed it is full at 1gbps
