on 23-07-2022 23:58
I upgraded my internet 2 weeks ago since upgrading my internet is slow, and I’m two room in the house it doesn’t work very weak internet can I be provided free Wi-Fi boosts as this isn’t my problem, I’ve tried ringing can never get threw there’s also no where on the website that offers online live chat
Answered! Go to Answer
on 24-07-2022 00:10
on 24-07-2022 00:10
on 24-07-2022 00:17
I was on m100 is it called? I now have m200, I’ve not a clue what hub I have I’ve been with virgin for the last 2 years always had the same hub
on 24-07-2022 15:03
on 25-07-2022 09:18
Sometimes when VM ping the hub the update doesn't take properly.
Give your hub a factory reset (press wee pinhole at the back for 30 secs)
After a full reboot and a settling in period check your speed again, it might have improved.
Good luck