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ianinfo76
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Broadband performance all over the place today

Upload and download speeds are erratic today and BQM shows packet loss and latency .

There have been nothing but intermittent problems lately, virgin BB is one of the best as its normally good unless it isnt and when it fails you can get it fixed expect this last 6 weeks.  Customer service is non-existent and there is no compensation for what clearly isnt a bandwidth problem but a core network issue. 


Come on Virgin pull yourself together and either fix the ongoing network issues or compensate your customers.BQM.png

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ianinfo76
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Re: Broadband performance all over the place today

speed.png

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gary_dexter
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Alessandro Volta
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Re: Broadband performance all over the place today

These are wired tests direct to the hub yes?


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ianinfo76
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Re: Broadband performance all over the place today

Yes Wired, like magic things resolved themselves after 6pm and so far today things are still looking better.

 

ianinfo76_0-1588667966767.png

 

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gary_dexter
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Alessandro Volta
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Re: Broadband performance all over the place today

Although that graph looks like it’s starting to spike again...


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