on 12-09-2022 12:34
Hello,
I have signed up to Virgin broadband today. Haven't got it installed but I just wondered if there is a back up in case broadband goes down? As I work from home mostly this is an area of slight concern.
thanks,
Wayne
on 12-09-2022 12:50
@Scottyboy99 wrote:Hello,
I have signed up to Virgin broadband today. Haven't got it installed but I just wondered if there is a back up in case broadband goes down? As I work from home mostly this is an area of slight concern.
thanks,
Wayne
No there is no in-built backup, and to be fair this is probably true of all main-stream ISPs. If continuity of Service is importune to you, the only way is to also sign up with another provider as well, say BT or Sky or TalkTalk, or even a 4G/5G connection, which is fine and they can co-exist with the VM service.
In the event of a VM outage, you could manually switch your PC/laptop/devices to use the alternative connection, or, get a third party router which supports multiple WAN connections and auto-failover. Won't be particularly cheap though.
on 12-09-2022 15:04