Virgin Media Community

[CraigP04]

Hello

Over the last week my broadband has slowed down to 20% of its normal 500mb speed and at the same time it also has been cutting out many times a day for 2/3 seconds and then connects back. This happens on ethernet and wifi

I've tired all the recommended things to do and have now become a bit stuck.

Anyone got any ideas? I'm starting to think it might be a bit of faulty hardware some were

Thanks

[Anonymous]

You can check if any fault is known by phoning 0800 561 0061.

Also set up a free quality monitor at https://www.thinkbroadband.com/broadband/monitoring/quality and posting a Live Link to this thread.