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Cutters1982
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Broadband Slower Than Normal (M350 package, getting 109 Mbps)

Good evening

My broadband dropped out at about 4pm yesterday in my postcode area (SG13), my local server is in Ware, I believe, and that connects to Luton UBR, if memory serves me correctly.

Anyway, ever since the broadband dropped out for around 15 minutes yesterday, and came back on, the speed has dropped down on my M350 package to 109 Mbps on speedtest

Usually it's absolutely fine. I've tried rebooting the router, and unplugging for over 10 minutes, did a check for issues in the area, nothing appears.

I use ethernet by the way, not Wi-Fi.

Speed Test below:-
https://www.speedtest.net/result/10602486420

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Cutters1982
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Re: Broadband Slower Than Normal (M350 package, getting 109 Mbps)

Cable Modem StatusItem Status Comments

Acquired Downstream Channel (Hz)
203000000
Locked
Ranged Upstream Channel (Hz)
32600000
Locked
Provisioning State
Online

 

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

12030000004.538256 qam9
22110000004.138256 qam10
32190000003.738256 qam11
42270000003.538256 qam12
52350000002.938256 qam13
6243000000338256 qam14
72510000002.238256 qam15
82590000001.738256 qam16
92670000001.238256 qam17
10275000000238256 qam18
112830000002.938256 qam19
122910000003.238256 qam20
132990000003.538256 qam21
14307000000338256 qam22
153150000002.738256 qam23
163230000002.538256 qam24
17331000000338256 qam25
183710000002.740256 qam26
193790000002.538256 qam27
203870000001.438256 qam28
21395000000138256 qam29
224030000001.538256 qam30
234110000001.738256 qam31
244190000001.238256 qam32



Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1Locked38.950
2Locked38.950
3Locked38.960
4Locked38.650
5Locked38.930
6Locked38.960
7Locked38.970
8Locked38.600
9Locked38.600
10Locked38.650
11Locked38.940
12Locked38.970
13Locked38.940
14Locked38.940
15Locked38.950
16Locked38.970
17Locked38.900
18Locked40.310
19Locked38.930
20Locked38.650
21Locked38.900
22Locked38.960
23Locked38.970
24Locked38.990
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Cutters1982
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Re: Broadband Slower Than Normal (M350 package, getting 109 Mbps)

Upstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

13260000041512064 qam10
23940026841.3512064 qam9
34620026341.8512064 qam8
42580000040.5512064 qam12



Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1ATDMA0000
2ATDMA0000
3ATDMA0000
4ATDMA0000

 

General Configuration

Network access
Allowed
Maximum Number of CPEs
1
Baseline Privacy
Enabled
DOCSIS Mode
Docsis30
Config file
cmreg-vmdg505-bbt062-b.cm



Primary Downstream Service Flow

SFID555210
Max Traffic Rate402500089
Max Traffic Burst42600
Min Traffic Rate0



Primary Upstream Service Flow

SFID555209
Max Traffic Rate38500089
Max Traffic Burst42600
Min Traffic Rate0
Max Concatenated Burst42600
Scheduling TypeBestEffort



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Cutters1982
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Re: Broadband Slower Than Normal (M350 package, getting 109 Mbps)

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Cutters1982
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Re: Broadband Slower Than Normal (M350 package, getting 109 Mbps)

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Cutters1982
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Re: Broadband Slower Than Normal (M350 package, getting 109 Mbps)

Sorry, not sure why it double posted the BQM.

My speeds have now returned to normal, though I would like to try and know why it was bad yesterday, okay 109 Mbps isn't "bad" but it's a third of what I should've been getting.

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