You need to phone. But unless the boosters are free as part of your package, don't bother. The pricing is very poor value, and if you have to pay them then you are much better off buying your own router or mesh system.
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Sorry for the delay getting back to your message Scotty1963 - and any issues with your boosters too. If you're still having problems with them now please try the troubleshooting tips detailed here: virg.in/boosterhelp and let us know how you get on.
I ran a scan around the house of the wifi signal, in our home office and other parts of the house, we're getting incredibly intermittent weak or no signal. When I ran the test, I had the option to order boosters, however when I tapped on it, nothing was happening. After circling around an annoying cycle already of trying to figure out how to order a pack, is there any way I can get these ordered? I have screenshots I can share if needed.