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juliegemmell30
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Booster no reply

I ordered a booster 10 days ago,  Just back from holiday but received no notification that it has been delivered or sent to my local store to pick up.  Is there a way I can trace this without having to phone through to Virgin as it takes ages to get through and thought I would have received a notification that it at least had been shipped or delivered to the address confirmed by Virgin 10 days ago.  I've paid for the delivery. 

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jbrennand
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Re: Booster no reply

Have yo looked in your online VM account - it should show in there.

BTW are you on 1GB service or have a Hub4? If so they are free, if you aren't - they will be charging you £3/month and the maths tells you that is poor value rental price - better to buy your own wireless better quality equipment

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Gareth_L
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Re: Booster no reply

Hello juliegemmell30

Thanks for your post and sorry to hear about the missing boosters

Have you been able to get this sorted yet?

If not, I have sent you a private message to gain account access

Please ignore it if you dont require any assistance

Gareth_L

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