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Johnm81
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Bad speed

My speed is 3.8 when connected via ethernet and my partner who lives elsewhere is 36 when plugged in. I'm on the 500mb bundle and she's on the gig1 bundle. She's raised concerns but this is ridiculous.

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jbrennand
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Re: Bad speed

Need some more info....

What devices are you connecting on ethernet cables and what operating system are they on?

Are their network cards set to connect at 1GB - or have they defaulted to 10/100 (see in "network settings")?

What Cat are the cables (usually printed on the sheathing)?

What speeds do you get on a wifi device close to the Hub?

What site are you running the speedtests on?

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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