As title suggests, have reported situation before and without any attempt to contact me via the number VM have to contact me (guessing they tried disconnected landline!) they closed case as resolved. I'm currently in a chat with VM but posting this as I might need to send chat a link for image purposes.
I've approved your image. It is showing now. Not an uncommon problem, having a missing cover for the omnibox where the VM cabling enters your home. Very unlikely that this is anything to do with slow speed or connection problems.
The guys that operate the phone lines and the chat service have no access to this Forum to see anything.
Certainly the omnibox issue needs attention. The VM team here can arrange that for you. Wat for their response in this thread.
But looking at your posting history the last thread was from you in late 2020 where you reported resolution of the issue. So what is wrong now? Short accurate description please and we'll advise.
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