I'm on the 350 package and it has been solid for a while. Then a disconnect about a month ago and a different IP assigned (I know it's a dynamic service but my IP had been the same for ages). Since then the connection hasn't been great. My thinkbroadband graph is pretty awful:
Speedtests are varied and get worse during the day - all done via a hardwired gigabit NIC PC.
SH3 is running in modem mode linked to a Netgear R7800. I reset the SH3 to router mode this week as was getting fed up with it all and no change at all - graph above was still awful.
Appreciate it's not a good time to report issues, but any ideas gratefully received.
At a guess, too many users on at peak times, since we are all at home <sigh> There are plenty of BQM's on this forum at present exactly the same. I doubt if anything can be done at this moment in time.?
There was an outage which is why the spikes look the same.
My connection is worse today - I've had dropouts when trying to deliver webinars to customers this morning which wasn't great. If only I could use this awful connection as a means to getting out of my contract which I'm stuck with until Jan. I would happily jump back to a stable FTTC connection at the moment. Can't afford to pay for both connections unfortunately though.