I've got consistently inconsistent broadband at the moment and pretty sure I'm being ripped off.
We've got a 200mb package but speed is usually between 3mb and 90mb increasing and reducing every 30 seconds. Every time I do a speed test the answer is completely different.
If one device connects all others will have the speed drastically reduced, everything is constantly lagging, basic websites take minutes to load up. It's all a bit embarrassing!
We've had engineers round to try and sort the issue but it's never been resolved. I've reset the hub, gone through the tests etc but as far as Virgin is concerned everything is just fine.
All major items are connected via provided ethernet cables, the router has been moved by engineers into the main living area with nothing blocking it, so there is nothing obvious to report.
Anyone got any suggestions?
Could you access your router using http://192.168.0.1/ or http://192.168.100.1 for modem mode . You shouldn't need log in, select the 'Check Router Status' option and paste your 'Downstream', 'Upstream', and 'Network Log' tabs? Please copy/paste this data as text, split between multiple posts (Sometimes you have to click 'Post' twice due to an error message).
Could you please create a BQM (Broadband Quality Monitor) here, and post the live link?