From around 4.30 pm today our BQM has been a solid block of red but the internet seems to be working. Mystery- any ideas? We are Area 3. Only TV issues reported by VM.
Here is the offending BQM
Answered! Go to Answer
Trace route data here
1 thinkbroadband-gw9.core-rs2.thdo.ncuk.net 15 15 0ms 0ms 3ms
2 te1-49-62.core-rs3.lcy.ncuk.net 15 15 0ms 0ms 0ms
3 xe-0-1-3-61.edge-rt1.thn.ncuk.net 15 15 0ms 1ms 7ms
4 linx-gw1.router.ntli.net 15 15 1ms 3ms 8ms
6 croy-core-2a-ae13-0.network.virginmedia.net 15 15 2ms 3ms 14ms
8 mort-07-b2-v4wan-165260-cust210.vm24.cable.virginm.net 15 15 10ms 14ms 22ms
and my own test shows no packet loss?
Please read localhost - Wikipedia to understand why this test does not show what you think.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer and solved, or use Kudos to say thanks