Hi, signed up a couple of months back and speeds have been fantastic until this morning, where test results have been coming in at a mere 10-20% of the usual rate. Still having the same issues now, even after rebooting the modem.
Downstream bonded channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 | 411000000 | -3.5 | 36 | 256 qam | 31 |
2 | 195000000 | -4.4 | 36 | 256 qam | 8 |
3 | 203000000 | -4.9 | 36 | 256 qam | 9 |
4 | 211000000 | -4.7 | 34 | 256 qam | 10 |
5 | 219000000 | -5 | 30 | 256 qam | 11 |
6 | 227000000 | -5 | 27 | 256 qam | 12 |
7 | 235000000 | -4.7 | 36 | 256 qam | 13 |
8 | 243000000 | -4.9 | 36 | 256 qam | 14 |
9 | 251000000 | -4.5 | 36 | 256 qam | 15 |
10 | 259000000 | -4.2 | 36 | 256 qam | 16 |
11 | 267000000 | -4.7 | 36 | 256 qam | 17 |
12 | 275000000 | -4.5 | 36 | 256 qam | 18 |
13 | 283000000 | -3.7 | 36 | 256 qam | 19 |
14 | 291000000 | -4 | 36 | 256 qam | 20 |
15 | 299000000 | -3.7 | 36 | 256 qam | 21 |
16 | 307000000 | -3.4 | 36 | 256 qam | 22 |
17 | 315000000 | -3.7 | 36 | 256 qam | 23 |
18 | 323000000 | -4 | 36 | 256 qam | 24 |
19 | 363000000 | -3.5 | 36 | 256 qam | 25 |
20 | 371000000 | -3.7 | 36 | 256 qam | 26 |
21 | 379000000 | -3 | 36 | 256 qam | 27 |
22 | 387000000 | -3.4 | 36 | 256 qam | 28 |
23 | 395000000 | -3.7 | 36 | 256 qam | 29 |
24 | 403000000 | -3.4 | 36 | 256 qam | 30 |
Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 | Locked | 36.3 | 8 | 0 |
2 | Locked | 36.3 | 70 | 0 |
3 | Locked | 36.3 | 43 | 0 |
4 | Locked | 34.3 | 1372 | 0 |
5 | Locked | 30.8 | 3587450 | 0 |
6 | Locked | 27.8 | 33417753 | 669211 |
7 | Locked | 36.6 | 17 | 0 |
8 | Locked | 36.3 | 6 | 0 |
9 | Locked | 36.3 | 5 | 0 |
10 | Locked | 36.3 | 15 | 0 |
11 | Locked | 36.3 | 3 | 0 |
12 | Locked | 36.3 | 11 | 0 |
13 | Locked | 36.3 | 6 | 0 |
14 | Locked | 36.3 | 9 | 0 |
15 | Locked | 36.3 | 4 | 0 |
16 | Locked | 36.6 | 5 | 0 |
17 | Locked | 36.3 | 6 | 0 |
18 | Locked | 36.3 | 5 | 0 |
19 | Locked | 36.3 | 0 | 0 |
20 | Locked | 36.6 | 7 | 0 |
21 | Locked | 36.6 | 6 | 0 |
22 | Locked | 36.6 | 4 | 0 |
23 | Locked | 36.6 | 0 | 0 |
24 | Locked | 36.6 | 5 | 0 |
Upstream bonded channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 | 32599947 | 5.1 | 5120 | 64 qam | 13 |
2 | 39400136 | 5.1 | 5120 | 64 qam | 12 |
3 | 46200009 | 5.1 | 5120 | 64 qam | 11 |
4 | 53700021 | 5.1 | 5120 | 64 qam | 10 |
Upstream bonded channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 | ATDMA | 0 | 0 | 0 | 0 |
2 | ATDMA | 0 | 0 | 0 | 0 |
3 | ATDMA | 0 | 0 | 0 | 0 |
4 | ATDMA | 0 | 0 | 0 | 0 |