Average speed less than 40mbps despite upgrade from 100-200 package
Hope someone can help (Virgin!?)
My broadband speed very rarely gets anywhere near the advertised speeds, and usually averages around 40Mbps (instead of min 103 and up to 200).
It does very occassionally reach full speed but this isn't at a consistent time of day, or for any length of time. On the flip side it can also drop to less than 0.5Mbps at random times too.
So that suggests it isn't to do with usage (either mine or in the local area).
This is also via both Cat6 (direct or through Virgin Booster/Powerline) and WiFi, in case anyone asks.
I recently upgraded from 100-200 on the promise that would solve it... and that made no difference.
Last straw was another upsell call today promising that upgrading to 350 would solve it... which I politely declined.
TV signal is fine, and Broadband is generally stable (i.e. there's usually something!)... but speed is just below the levels I'm paying for.
The engineers added a powered coax booster box of some kind at Hub3 install, which I'm wondering if isn't up to the job (note that coax connections all seem fine)... or if it's something else. Either way I'm fed up paying for something I'm not getting... so it needs fixing.
I've put some bits below... hopefully enough to flag up something to someone (else I can Copy/Paste full lists if more useful)?