Due to a suspicion on the speed of my Broadband I carried out a speed test using Virginmedia speed test software and a third party app
Initial results were 25 upload and 27 download. This was carried out on my laptop and mobile phone within 1 meter of the modem. Connect via cable shows results of 386.3 & 37.1. This proves that incoming speed to the modem is fine but the output speed is poor.
Rebooting the modem or carrying out a factory reset improves the speed to 246.9 and 36.9. However after 24 hours its back down to what it was previously.
I have been onto Virginmedia customer service who initially were helpfull. On second call was promised a technical email within 48 hours with a promised solution.
As I received no email i called again today and got fobbed off with the Broadband customer help document which basically says move everything nearer or buy boosters.
Well I can't get any nearer than 12" and I already have 2off Netgear (Virginmedia) Boosters.
So what can I now do? Contract runs out in July after which it will be binned unless this is resolved.
Any help would be useful.