So VM has now supposedly fixed the issue in my area, however, the Hub is now displaying the following stats.
Please could I get some advice on the Power & Modulation numbers so I can ensure they stay in the correct range?
Downstream/Upstream to follow...
Don't worry about the hub data unless you start seeing problems.
You cannot do anything to ensure that they stay within range, any adjustments must be done by a VM engineer.
There is something you can do is set up a Broadband Quality Monitor (BQM) at thinkbroadband.com - this will give you an insight into what is happening with the signal at the other side of the Hub, set up and leave it running.
BQM doesnt look good to me - what issue was it that they supposedly fixed?
The RS errors are a concern - but they may be historical accumulation. Can you reset them to ) by switching the Hub off and unplugging for a few minutes.
When done, check back in the settings and ensure that the RS error counts have all reset to 0. Then check every hour or two for the next day or two to see if they start reappearing - they shouldn't. If they do (particularly the postRS ones) you have a problem (noise) that only a Tech visit will sort.
-------------------- John --------------------
I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.