I'm seeing that internet is being throttled between 8pm and 11pm for the past week from speeds from 380mbps down to around 20mbps. Upload speed is not affected. This is frustrating especially when the football is on Amazon Prime and other people in the household is watching Netflix and YouTube.
The BQM shows consistent packet loss, that'll account for the poor speeds.
Let's see if we can spot a problem with power or noise levels: connect to the hub by clicking on this link http://192.168.0.1/ That should pull up the log in page for the hub. But don't log in, just click on the link "Check router status" That'll bring up a window with five tabs. All we need is the contents of the three titled Downstream, Upstream, Network log, and you'll need to post them as text, not screenshots or images.
Open the Downstream tab. Select all the text (Ctrl-A if using a keyboard), copy it (Ctrl-C), then paste it (Ctrl-V) into a reply here. Post that, do the same for the Upstream and Network log. You'll get an error message when you post the Network log, just click on "post" a second time.
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