2 weeks ago
I installed the hub 4 in our new flat but the router range is terrible giving only 8 mbs download in one bedroom and not connecting to the furthest bedroom which is 9 metres away. i will post the upstream and downstream in the comments below
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
3.0 Downstream channels
Channel Lock Status RxMER (dB) Pre RS Errors Post RS Errors
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
3.0 Upstream channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
Good Afternoon Dabbs_joseph,
Thanks for your post on our Community Forums and a very warm welcome to you!
Sorry to see you've been experiencing especially slow speeds on Wi-Fi
I believe that you've called our team recently who have advised you of a possible outage that may be raised in your local area in the not too distant future.
Please keep tabs on the service status checker, and hopefully if we do have any issues, effecting the local area, we can have them itemised and resolved in a timely manner