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60mbps on a 300Mbps line

OK, now that I've finally got broadband back after the Xmas catastrophe, I'd like to know if my current speed of just 60Mbps on a 300Mbps line is going to improve? It's been 60 since service was restored a couple of days ago. Although, it was patchy before the service went down. My hub is pretty old now and I was askari wondering if there's any way of updating to a newer box? 

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Re: 60mbps on a 300Mbps line

Are you testing WiFi or cable connection?

***********************************************************************************************************************************

Mike Robinson
Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.


My Broadband Ping - 26_Aug_2020
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Re: 60mbps on a 300Mbps line

Wired. I'll post the details from SH as soon as I drag myself off the sofa. I was thinking it's a direct result of the huge outage we had since Thursday and that VM would start to get things back to our proper speeds once the work was fully completed but now I'm wondering if its a more local reason for the poor speed?

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Re: 60mbps on a 300Mbps line

Router stats...

I have the hub set in modem mode.

Looking at the log I can see there are a high number of errors. Grateful for any help/advice

Downstream  DS-1 DS-2 DS-3 DS-4 DS-5 DS-6 DS-7 DS-8
Frequency (Hz)259000000203000000211000000219000000227000000235000000243000000251000000
Lock Status(QAM Lock/FEC Sync/MPEG Lock)LockedLockedLockedLockedLockedLockedLockedLocked
Channel ID169101112131415
Modulation256QAM256QAM256QAM256QAM256QAM256QAM256QAM256QAM
Symbol Rate (Msym/sec)6.9520006.9520006.9520006.9520006.9520006.9520006.9520006.952000
Interleave DepthI=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
Power Level (dBmV)9.709.679.639.659.469.469.329.33
RxMER (dB)36.8436.6136.8436.8437.3637.3637.0937.09
Pre RS Errors25781447112265313914094351156
Post RS Errors42541510093273743854201131
 
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Re: 60mbps on a 300Mbps line

Good Morning virgopunk,

 

Thanks for sharing your Hub stats!

 

This looks like we're going to need an engineer to visit your property

 

Please check out the purple envelope in the top right hand corner for a PM from me

 

Kindest regards,

 

David_Bn 

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