Just, apparently, had an upgrade from 350mbps to 500mbps for £3 a month more. Sounds great but why do I fall for it. When I upgraded to from 200 to 350mbps I was only getting between 150-200mbps. Upgraded to 500 and there is no difference whatsoever! Still 150 - 200mbps! I never learn!
Thank you for your reply. I tried my Mac wired and still only 150mbps. That’s what I was getting with 350mbps. Just a little disgruntled that I’m paying more for the same service as before the upgrade. I’m cancelling as, to be honest, the 350mbps was good enough. Thanks again.