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dl28
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500mbps only getting 50 - 150mbps

Just, apparently, had an upgrade from 350mbps to 500mbps for £3 a month more.  Sounds great but why do I fall for it.  When I upgraded to from 200 to 350mbps I was only getting between 150-200mbps.  Upgraded to 500 and there is no difference whatsoever!  Still 150 - 200mbps!  I never learn!

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Anonymous
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Message 2 of 6
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Re: 500mbps only getting 50 - 150mbps

are you using wireless.
that limit will be the limitation of your wireless hardware
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dl28
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Re: 500mbps only getting 50 - 150mbps

No, my iPhone and mac have the capability of receiving 400mbps.  Like I said there's no difference between the 200mbps, 350mbps, or 500.  In fact, if anything, the 500mbps is worse. 

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Anonymous
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Re: 500mbps only getting 50 - 150mbps

cababile but will never get the max speed on wireless.
You need to test the speed wired
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dl28
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Re: 500mbps only getting 50 - 150mbps

Thank you for your reply. I tried my Mac wired and still only 150mbps. That’s what I was getting with 350mbps. Just a little disgruntled that I’m paying more for the same service as before the upgrade. I’m cancelling as, to be honest, the 350mbps was good enough. Thanks again.

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Anonymous
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Message 6 of 6
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Re: 500mbps only getting 50 - 150mbps

if all you are getting is 150 why not downgrade to the 200
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