on 21-01-2023 20:56
Yesterday I switched from a 125Mbit package to a 500Mbit for package but my speed is 190Mbit.
The modem’s in router mode, it’s connected to a Unifi controller and I’m running the speed test directly from the controller.
Would a firmware upgrade on the router help? A reboot? Anything else I can try?
Thx!
Answered! Go to Answer
on 21-01-2023 21:02
@DavidA_UK wrote:Yesterday I switched from a 125Mbit package to a 500Mbit for package but my speed is 190Mbit.
The modem’s in router mode, it’s connected to a Unifi controller and I’m running the speed test directly from the controller.
Would a firmware upgrade on the router help? A reboot? Anything else I can try?Thx!
What does this site show?
https://samknows.com/realspeed/
on 21-01-2023 21:02
@DavidA_UK wrote:Yesterday I switched from a 125Mbit package to a 500Mbit for package but my speed is 190Mbit.
The modem’s in router mode, it’s connected to a Unifi controller and I’m running the speed test directly from the controller.
Would a firmware upgrade on the router help? A reboot? Anything else I can try?Thx!
What does this site show?
https://samknows.com/realspeed/
on 21-01-2023 21:39
“RealSpeed is not available on this network”
on 21-01-2023 22:24
@DavidA_UK wrote:“RealSpeed is not available on this network”
Can you access the site from a device plugged into the HUB, rather than via the Unifi controller?
on 22-01-2023 11:06
I put the Virgin router into Hub mode and then was able to use RealSpeed and established I was getting 545Mbit from the router and 100mbit via wifi, so the issue is somewhere in my network. Not sure why I'd get 100mbit wifi speed when right next to the router, but never mind.
When back in modem mode my wired NAS is seeing 263Mbit in a speed test. I'm seeing similar Wifi speeds. I'm going to investigate where in my network I'm losing speed.
Thanks for your help.
on 22-01-2023 11:20
Good to have taken the time for the Hub tests and started to narrow down the issues.
Having QoS setting enabled can degrade some network systems quite badly.
With laptops, often they are bogged down by bloated security packages etc, the give away is a speed test in Safe Mode + Networking is much faster.
on 23-01-2023 12:07
SOLVED!
Situation: Wifi router in hub mode was getting 500Mbit but getting 200Mbit in modem mode using my Ubiquiti USG-3P router.
In modem mode:
I guess a lesson for me here is that there's not too much on my network that can make use of the faster speed
on 23-01-2023 14:53
@Client62 wrote:Having QoS setting enabled can degrade some network systems quite badly.
Only because of the hardware
on 25-01-2023 15:10
Hello DavidA_UK.
Thanks for your first post and welcome to our community.
Great news that you have been able to resolve the speeds issues.
If you do need any further help. Don't hesitate to pop back on here and we can help.
Gareth_L