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martingilchrist
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40mb/s on a m500 account

i have never received the speeds I am paying for - just spent an hour on Facebook complaining, got fobbed off and now on here!

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Adduxi
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Re: 40mb/s on a m500 account

Usual request please.  Post your Downstream and Upstream power levels and network log.  Also setup a BQM here www.thinkbroadband.com/ping

Once done, we can comment.   Also is this wired or wifi?  VM will only accept speed tests carried out with a cable connection directly to the Hub, and do not guarantee wifi speeds.

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