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2G Channel Devices Unusable

Hi All, I am paying for a 200meg line but if I have any devices that connect to the 2G channel I am getting 4Mbps which is Unusable.  I renamed the channels as suggested in other posts but I'm at my wits' end as I'm unable to use the wifi outside the room where my router is where the 5G channel drops off.  I got a new router sent out to me mid lockdown but its actually worse than the one I had.  Any ideas greatly appreciated.  I've the regular Hub 3 btw.

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Alessandro Volta
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Re: 2G Channel Devices Unusable

VM do not, and never have guaranteed Wi-Fi speed or coverage.

The problem with Wi-Fi is that it can be brilliant at breakfast time and useless by lunchtime and you haven't changed anything, BUT, something, somewhere has changed, then you can spend hours and even days trying to find a fix for something that can be totally out of your control.


If you remove all the internal walls, water, electronic and electrical devices, metallic pipes and conduits and wrap the whole building in a thick lead shield you will have a good chance of getting decent Wi-Fi from an ISP Hub.

Just a few things that can affect Wi-Fi in the average home …

Blockage …

Mirrors, furniture, fish tanks, people, radiators, walls, flooring / ceilings.

Interference (invisible) …

Cordless phones, baby monitors, microwave ovens, fridges & freezers, TVs, next doors Wi-Fi and Wi-Fi equipment, DAB transmitters, the list is endless.


Many people have accepted that the VM Wi-Fi is poor and have purchased third party equipment that is much, much more powerful than the VM supplied kit and once set up have wondered why they waited for so long.

BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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