Hey I was wondering why i pay for the vivid 200mbs package when firstly i get an average of 60 ish mbps which fluctuates mostly down wildly, and secondly why my router isnt even configured to the package i pay for... I test on a PC with a wired connection, I have also looked at the router status and it still indicates that it has a ADC of 155000000 when it should be 220000000 and an RUC of 39399986 which is extremely poor considering I can get the same speeds for 2/3 the price
Can you please post your network stats from the hub Open a Web browser (e.g. Internet Explorer) and enter the address http://192.168.0.1 Note: If you have enabled Modem Mode on your Hub 3.0 you will need to use 192.168.100.1 instead. Do not login but click on where it says "Check Router Stats" and then copy and post from the following 4 tabs, Downstream, Upstream, Configuration and Network logs and we can check your power level, also while you about that can you please go around and check that all connectors to VM equipment are hand tight. Also while doing this please check for any damage to cable, or un-terminated connection without either coax or a terminator. Also please run "Check service status" at the top right of this forum.
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service status is oporational, this is not a new install, i have had this for over a year now but now i have my PC its starting to negatively impact me, hence why I only just noticed the low speeds and incorrect router configuration. All cables are fine